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First we made small choices to be resilient
and then some very big choices.
Corporate Insurance Director, Campari Group
CAMPARI GROUP
Planting the seed
“I was in a four-day class with two of my colleagues,” Quatela recalls. “It was a hands-on, shared experience. And at some point, everything just clicked. It was like you put a seed in our heads and it grew day by day. First we made small choices to be resilient and then some very big choices.”
FROM FM GLOBAL'S 2020 ANNUAL REPORT
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Monica Quatela, corporate insurance director of Campari Group, was sitting in a classroom at FM Global’s Learning Center in Norwood, Massachusetts, USA, looking for inspiration.
Drawing on its 185 years of experience, FM Global demonstrated the value of its research-based recommendations. Campari added sprinkler protection to both production and storage facilities.
But with large quantities of ignitable liquids, FM Global’s research and loss history showed that sprinklers are not enough. Campari also invested in systems to limit the accidental release of alcohol-based liquids from tanks and supply lines and contain those liquids to a limited area in the event of a fire. Campari has come to rely on FM Global’s expertise in all aspects of risk mitigation.
“We were able to get consistent coverage across our entire portfolio and also meet all regulatory requirements,” Quatela adds.
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Monica Quatela
Campari, the makers of Skyy Vodka, Wild Turkey Bourbon and other well-known spirits, had only recently begun reshaping their insurance program. A new FM Global client, Campari was no longer interested in simply transferring their risk. They were ready to manage it. Quatela was hoping the loss prevention class would help her redefine resilience across the company.
Since that class five years ago, Campari’s key locations in Italy and the U.S. have all made great strides in reducing their risk.
They took small but important steps at first, focusing on low-cost, high-return human element recommendations like revamping maintenance and operating procedures. As Campari developed more trust in FM Global, they moved to investing millions of U.S. dollars in sprinkler and other systems to make the storage of alcohol-based ignitable liquids (like vodka, bourbon and rum) less risky.
“FM Global was very patient with us,” explains Luca Enrico, Campari’s corporate banking, tax & insurance senior director. “We needed time to create a loss prevention culture within Campari. Day by day, FM Global was able to show us that the interest of FM Global and Campari was the same.”
That was no surprise to Quatela. She knew FM Global’s reputation before coming to Campari, having worked as a broker and for another FM Global client. But the engineering services weren’t the only reason FM Global was a logical choice.
Campari has grown both organically and through acquisitions, purchasing more than 30 companies over 25 years. That left Campari with a disjointed insurance program with separate policies in each country in which they operated. Before joining FM Global, Campari brought their insurance program under one umbrella and needed an insurer that could offer worldwide coverage. Through its WorldReach program, FM Global could do just that.
The global insurance program was just an added benefit of partnering with FM Global. The real value was FM Global’s research, knowledge and expertise. That became clear about a year after the class in Norwood. Quatela, her two classmates and the rest of the Campari senior management team in the U.S. were invited to the FM Global Research Campus to witness a full-scale fire test. The group watched as racks of wooden barrels filled with alcohol, just like the ones at their plants, went up in flames.
“Suddenly, we had new champions of risk improvement,” Quatela says. “Fortunately, we didn’t have to experience our own loss to make loss prevention an enterprisewide priority. They all understood the risk to the organization and the value of having an engineering resource like FM Global to manage that risk.”
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About the FM Global Learning Center
The FM Global Learning Center is a state-of-the-art training facility in Norwood, Massachusetts, USA. Every aspect of the eco-friendly, 40,000-square-foot (3,700-square-meter) building is designed to facilitate new methods of learning and idea generation for both FM Global clients and employees.
About the FM Global RESEARCH CAMPUS
Fire, explosion, hurricane-force winds, and vibrations matching earthquake intensity are all in a day’s work at the FM Global Research Campus—the world’s premier center devoted to preventing physical threats from turning into real-life catastrophes.
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Campari has come to rely on FM Global’s expertise in all aspects of risk mitigation.
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